Terms & Conditions

Terms & Conditions

Thank you for selecting MY! Our aim is to provide a transparent and dependable shopping experience for our valued customers. Kindly take a moment to acquaint yourself with our Terms & Conditions, which govern the usage of our website and the purchase of our products. By accessing our website and making a purchase, you agree to adhere to these terms.

  1. General Terms

a. Accuracy: We strive for accuracy in product information, pricing, and availability on our website. However, we cannot guarantee error-free information and reserve the right to rectify any errors or inaccuracies.

b. Eligibility: To make a purchase, you must be at least 18 years old or legally capable of entering into contracts. By placing an order, you confirm that you meet these criteria.

c. Account Responsibility: Maintaining the confidentiality of your account information and password is your responsibility if you create an account with us. You agree to be accountable for all activities under your account.

d. Prohibited Conduct: Engaging in prohibited conduct, such as unauthorized website use or interference with website functionality, is not allowed.

  1. Product Information and Pricing

a. Product Descriptions: We strive for accurate and detailed product descriptions but do not warrant them to be error-free. Contact our customer support for clarification if needed.

b. Pricing: We aim for accurate pricing but reserve the right to cancel orders placed at incorrect prices. You will be notified of such errors for reordering at the correct price.

  1. Orders and Payment

a. Placing an Order: By ordering, you make an offer, which we may accept or reject at our discretion.

b. Order Confirmation: An order confirmation email acknowledges your order but does not signify acceptance.

c. Payment: Various payment methods are accepted, and you warrant the legal right to use your chosen method.

d. Order Cancellation: We may cancel orders without providing reasons and issue refunds if necessary.

  1. Shipping and Delivery

a. Shipping Charges: Calculated based on destination, weight, and dimensions, displayed during checkout.

b. Delivery Times: We strive to meet estimated delivery times, but factors like courier delays may affect actual delivery.

c. Risk of Loss: Upon delivery, the risk of loss or damage passes to you.

  1. Returns and Refunds

a. Exchange and Return Policy: Refer to our Exchange & Return policy pages for details.

b. Refund Method: Refunds are issued excluding taxes, fees, duties, or shipping fees paid, in the form of store credit with a 12-month expiration.

  1. Intellectual Property

a. Ownership: All content on our website is our property and protected by intellectual property laws. Use, reproduction, or distribution without our consent is prohibited. 

  1. Privacy and Data Protection

a. Privacy Policy: Review our Privacy Policy for details on data handling.

  1. Governing Law and Jurisdiction

 a. These Terms & Conditions are governed by UAE laws, with disputes subject to UAE courts.

By using our website and making a purchase, you acknowledge and agree to comply with our Terms & Conditions. We may update these terms, and it's your responsibility to review them periodically. For any questions, contact us by email[designbymyofficial@gmail.com].